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|Shipping and Returns|
|Shipping & Deilvery|
Orders are usually processed and shipped within 1-2 business days (this excludes U.S. Postal Holidays and Weekends), via USPS and UPS Mail Services. Shipping options are available to choose from at checkout.
KempCo Specialties ships merchandise within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.
All domestic shipments will include tracking. A confirmation email will be sent to the email address provided at checkout, which will include the tracking number for the package. Please allow up to 48 hours for tracking information to show up in the carrier's system.
KempCo Specialties ships merchandise to Canada and Mexico, and most other international locations, excluding: Afghanistan, Angola, Bolivia, Congo (Democratic Republic of), Congo (Republic of), Côte d'Ivoire (Ivory Coast), Iraq, Liberia, Nigeria, Paraguay, Russian Federation, Sierra Leone, Somalia, and Venezuela.
All international shipments will be insured, which will be included in your total cost of product(s) plus shipping and handling charges.
All international shipments will include tracking. A confirmation email will be sent to the email address provided at checkout, which will include the tracking number for the package. Please allow up to 48 hours for tracking information to show up in the carrier's system. Please Note: International tracking may or may not show complete tracking details, depending on destination country.
Customs and import duties may be applied to International orders when the shipment reaches its destination country. Such charges and/or fees are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. KempCo Specialties is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. The shipping exclusion list, above, does not guarantee that the buyer's country of destination will not have restrictions on any KempCo Specialties products, should it not be listed. It is solely for stating countries by which KempCo Specialties cannot ship to, due to insurance capabilities and possible other international issues.